PRIVACY STATEMENT

This Privacy Policy is meant to help you to understand how we use and protect the personal information you share with us, what data we collect, why we collect it, and what we do with it. We want you to know that protecting your personal information is important to us, and we respect your privacy.

Information collected through ahiuae.com does not include credit/debit card details of the customers and those details will not be stored, sold, shared, rented or leased to any third parties. Arch Home Interiors LLC complies with the privacy laws and regulations of the United Arab Emirates. ahiuae.com makes no representation that this site is governed by or operated in accordance with the laws of other nations, or that the site or any part thereof is appropriate or available for use in any particular jurisdiction. Those who choose to access the site do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. By using this site, visitors from outside the United Arab Emirates acknowledge this site is subject to the laws and regulations of the United Arab Emirates, and waive any claims that may arise under their own national laws. 

SECTION 1 - WHAT INFORMATION WE COLLECT

• PERSONAL INFORMATION     

The personal information we collect may include your name, e-mail, address, phone, title, company or organization name. You may, however, visit our site anonymously. We will collect personal identification information (PII) only if you voluntarily submit such information to us. You can always refuse to supply personal identification information, except it may prevent you from engaging in certain site related activities.

• NON PERSONAL INFORMATION     

When you visit and interact with our site, Arch Home Interiors LLC and third parties with whom we have contracted may collect (Non-PII) Non-Personal Identification Information about you, which may include the browser name, the type of computer and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.

Non-PII is anonymous and does not identify you personally. Non-PII is generally collected through the site from four different sources: Internet protocol addresses and web logs, pixel tags, cookies and other similar technologies as well as other Non-PII that you voluntarily provide.

• IP PROTOCOL ADDRESSES / WEB LOGS

This site's web servers automatically collect the Internet Protocol (IP) addresses and log files of visitors. Your IP address is an identifying number that is automatically assigned to your computer by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the site, along with the time(s) of your visit(s) and the page(s) that you visited. This information is collected in an aggregate form only and does not contain any PII. We use your IP address, and the IP addresses of all users, for purposes such as calculating site usage levels, helping diagnose problems with the site's servers, and administering the site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites. In addition to the Non-PII usage of IP Addresses described above we also may link your IP address to personally identifiable information for fraud prevention purposes.

• PIXEL TAGS

We and our service providers may also use so-called "pixel tags", "web beacons", "clear GIFs" or similar means (collectively "Pixel Tags") in connection with some site pages and HTML-formatted email messages to track your use of our site in order to provide you with more useful information and a more personalized experience the next time you visit. A Pixel Tag is an electronic image, often a single pixel (1x1), that is ordinarily not visible to site visitors and may be associated with cookies on the visitors' hard drives. Pixel Tags do not contain any (PII) and allow us to count users who have visited certain pages of the site, to deliver branded services, and to help determine the effectiveness of promotional or advertising campaigns.

SECTION 2 - CONSENT

• HOW DO YOU GET MY CONSENT?

When you provide us with personal information to create an account, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

• HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, and you have changed your mind, you may withdraw your consent for us to contact or email you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at admin@ahiuae.com. 

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you expressly violate our Terms and Conditions. We will not be under any obligation to notify you of this.

SECTION 4 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

 However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms and Conditions.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 6 - COOKIES

Here is a list of cookies that we may use. We’ve listed them here so you can choose if you want to opt-out of cookies or not. The information explaining the purpose of these cookies and where applicable, includes links to further information that may be of use.

• ANALYTICAL / PERFORMANCE

_ga, _gat, Google Analytics, collects and aggregates data about how users interact with our site. We use this information to know if our site is working as intended, as well as understanding how our users are getting to our site. Persistent https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.

_secure_session_id, unique token, sessional.

storefront_digest, unique token, indefinite if the shop has a password, this is used to determine if the current visitor has access.

• ADVERTISINGING

a_user,Facebook, tracks if someone has logged into Facebook with their device, and if so, allows us to advertise them on Facebook knowing they’ve been to our website.
Persistent  https://www.facebook.com/policy.php

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your emirate or state or province of residence, or that you are the age of majority in your emirate or state, or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

The website’s Privacy Policy may be changed or updated occasionally to meet the requirements and standards. Therefore, you are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

SECTION 9 - QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at admin@ahiuae.com.